Free shipping in India 🇮🇳
Shipping Policy
The Crystiq Co. (A venture of Psyneo Insights LLP)
Domestic Shipping (India)
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Free Shipping: Available on prepaid orders above ₹2100.
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Standard Shipping: A flat rate of ₹100 will be charged on prepaid orders below ₹2100.
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Cash on Delivery (COD): Available for orders with a minimum value of ₹999 and a maximum value of ₹9999.
Processing & Delivery Timelines
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Orders are typically shipped ithin 3 working days of confirmation.
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If an item is out of stock or delayed, customers will be notified by email.
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Standard delivery times:
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Air Service: 4–5 working days post-dispatch
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Surface Service (for heavier shipments): 6–7 working days post-dispatch
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Please allow up to 7–10 working days for delivery within India.
International Shipping
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Orders are usually shipped within 3–4 working days of confirmation.
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If there are any delays, customers will be informed by email.
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Standard delivery time: 10-15 days, though in some cases it may take up to 20 days for the order to arrive.
Additional Information
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Returns are eligible only for unused products returned in their original packaging. For details, please refer to our Return & Refund Policy.
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If your package appears damaged upon delivery, please inform the delivery agent immediately and notify us.
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All prices listed on our website are inclusive of applicable taxes.
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For any queries regarding your order, please contact us at contact@psyneoinsights.com.