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Accessibility Statement
This statement was last updated on 18 September, 2025
At The Crystiq Co., accessible via www.thecrystiq.com, we are firmly committed to providing equal access to our products, services, and digital content to all individuals, including persons with disabilities. We recognise our responsibility to foster inclusivity and strive to ensure that our website is accessible in compliance with applicable laws, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and relevant global standards such as the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Commitment to Accessibility
The Crystiq Co. is actively working to ensure that our website remains accessible to the broadest possible audience, regardless of ability, technology, or environment. Our efforts include regular accessibility audits, proactive improvements, and implementation of recognized industry best practices.
We expressly disclaim any intentional discrimination and affirm that accessibility is an integral part of our digital design and customer service practices.
Standards and Guidelines
Our accessibility measures are guided by:
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WCAG 2.1 Level AA standards issued by the World Wide Web Consortium (W3C).
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ADA Title III requirements applicable to digital places of public accommodation.
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International best practices for global users, including EU Web Accessibility Directive standards.
These standards are designed to ensure that digital content is:
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Perceivable – Information is presented in ways all users can access.
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Operable – Navigation and functionality are available via multiple methods, including keyboard navigation.
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Understandable – Content is readable, predictable, and comprehensible.
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Robust – Compatible with assistive technologies, such as screen readers and magnifiers.
Accessibility Features Implemented
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Text alternatives (alt text) for meaningful images.
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Logical and consistent site navigation.
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Adjustable font sizing and color contrast for readability.
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Compatibility with modern screen readers.
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Forms labeled for clarity and ease of use.
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Avoidance of flashing or animated elements that may trigger seizures or pose risks.
Ongoing Efforts and Limitations
Despite our continuous efforts, some content or third-party integrations (such as embedded applications, social media feeds, or external payment gateways) may not yet be fully accessible. The Crystiq Co. does not control third-party content but strongly encourages our partners and vendors to adopt and maintain accessibility compliance.
We acknowledge that accessibility is a continuous process and not a one-time effort. Regular reviews, employee training, and updates to our digital infrastructure are part of our compliance strategy.
Legal Disclaimer
While The Crystiq Co. makes good faith efforts to comply with applicable accessibility standards, we do not guarantee that every page or feature is fully accessible at all times. By using this website, you acknowledge that accessibility may be subject to limitations inherent in evolving technology, third-party applications, or unforeseen technical barriers.
This Accessibility Statement is incorporated by reference into our Terms of Service and Privacy Policy, and shall be governed by the laws of India.
Jurisdiction
Any disputes, claims, or legal proceedings arising from or relating to accessibility of our website shall fall exclusively under the jurisdiction of the competent courts located within the territory of Mohali (SAS Nagar), Punjab, India. It is specifically agreed that no other courts within the Republic of India, including courts in the Union Territory of Jammu & Kashmir, shall have jurisdiction to adjudicate such disputes.
Feedback and Contact Information
We welcome feedback on the accessibility of our website. If you encounter any barriers, difficulties, or require assistance in accessing any part of our services, you may contact us using the details below:
Email: contact@psyneoinsights.com
We will make all reasonable efforts to respond to accessibility-related inquiries within 7 business days and to address identified issues promptly, consistent with our legal obligations.